Privacy Policy

2. Information We Collect

We may collect the following categories of information when you interact with our games, services, or website:

• Contact and account information: information you submit to us, such as your name, email address, or support messages.
• Gameplay and app usage data: information about game sessions, progression, settings, crashes, performance, and feature usage.
• Device and technical information: device type, operating system version, language, app version, hardware identifiers, and diagnostic information.
• Analytics and advertising identifiers: identifiers such as advertising ID, analytics IDs, and similar technical identifiers used to measure performance and improve the player experience.
• Location information: only when you explicitly provide it or when a feature requires it, such as approximate location for region-specific services.
• Customer support and communications: information included in tickets, emails, messages, or comments you send to us.

We do not intentionally collect sensitive personal information such as health, financial, or government-issued ID data from players unless required by a specific lawful purpose or feature and clearly disclosed to you.

3. How We Use Information

We use information to:

• Provide, operate, and improve our games, services, and website.
• Diagnose technical issues, prevent abuse, and maintain security.
• Measure engagement, performance, and feature usage to improve gameplay and product quality.
• Respond to support requests and communicate with you about updates, issues, or account matters.
• Comply with legal obligations, enforce our terms, and protect the rights of our company, users, and partners.

4. Data Sharing and Disclosure

We may share data with trusted service providers, analytics platforms, ad networks, and infrastructure partners that help us run our services. We do not sell personal information in exchange for money.

We may also share information when required by law, to comply with legal process, or to protect the safety, rights, or property of our users or our business.

If a third-party service is used for analytics, advertising, authentication, cloud hosting, or crash reporting, the relevant provider may receive technical and usage data in accordance with that provider’s own terms and privacy practices.

5. Cookies, Analytics, and Advertising

We may use cookies, similar tracking technologies, and analytics tools on our website to understand traffic, improve the user experience, and measure performance. Some services may also use advertising identifiers to serve relevant ads or measure effectiveness.

You can manage cookies and tracking preferences through your browser settings. On mobile devices, you may also control ad personalization and location permissions in the device settings menu.

6. Data Retention

We keep personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce our agreements.

When information is no longer needed, we delete it or anonymize it where reasonably possible.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain data processing.
• Withdraw consent where consent is the legal basis for processing.
• Receive a copy of your data in a portable format.

To exercise these rights, please contact us using the information in the “Contact Us” section below. We may ask for reasonable information to verify your identity before fulfilling requests.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 without appropriate parental consent, where required by applicable law. If we become aware that we have collected personal information from a child in violation of applicable law, we will take steps to delete it promptly.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of information transmitted over the internet.

10. International Transfers

Your information may be processed in countries other than the one in which it was collected, including countries that may not provide the same level of data protection. In those cases, we will use appropriate safeguards and transfer mechanisms as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. If we make material changes, we will revise the effective date and, where appropriate, provide additional notice through the app, website, or other communication channels.